Employee Assistance Programs and Resources

Life can be stressful–both at work and at home. That is why Edward Jones has partnered with Anthem to offer all full-time associates and their family members an Employee Assistance Program (EAP) to help manage life's challenges. The program contains a wide range of services and resources including: social and emotional support, legal and financial guidance, work-life solutions and more.

EAP resources are available at no cost and are strictly confidential. The program is staffed by experienced clinicians who are reachable by phone or online 24 hours a day, seven days a week.

Here are just a few examples of the types of support and resources available:

  • Counseling
  • Legal Consultation
  • Financial Resources
  • Dependent Care and Daily Living Resources

Well-being articles, podcasts, and monthly webinars, as well as self-assessment tools for emotional health issues through the Anthem EAP site.

How to get started

The first step to getting the help you need is to visit the Anthem EAP site. Click the link at the top-left of the screen, under the Anthem logo. This site provides a full spectrum of tools, resources and support available to you and your family.

Counseling Sevices

Anthem provides free short-term counseling (eight visits or less through April 30, 2021) with counselors in your area who can help you with your emotional concerns. When you call, you will speak with a trained professional, who will collect general information and talk with you about your needs. If the counselor determines that your issue can be resolved in the short-term, you will receive counseling through the EAP program. If it is determined you will need longer-term treatment, you will be referred to a specialist and your insurance coverage will be activated.

 

Mental Health and Substance Benefits

Call Anthem at 877-847-4525 to talk with a counselor about your mental health and chemical dependency concerns. He/she will check your eligibility, explain the program benefits and obtain a referral so you can discuss your situation with a local professional and develop an action plan. If the plan includes continued EAP or specialized behavioral health care, expert clinicians will manage your care, and your insurance coverage will be activated.

Whether you are a new parent, a caregiver for an elderly parent, sending a child off to college, buying a new car, doing home repairs or moving, work-life specialists are available to help you find helpful information based on your situation.

Receive a 30-minute phone or in-person meeting with a legal professional to discuss concerns, such as divorce, custody, adoption, real estate, debt and bankruptcy, landlord/tenant issues, civil and criminal actions and more. If you require legal representation, receive discounted fees to retain a lawyer. You'll also have access to other legal resources, forms and seminars online.

Financial issues can arise at any time, from dealing with debt to saving for college. Discuss your concerns with a financial professional via phone, and benefit from free financial resources and budgeting tools online.

Access your Anthem EAP services anytime, anywhere from your computer, tablet or smartphone.